You’re building a new home…exciting isn’t it? But when you come into conflict with your builder all that excitement can quickly turn into anxiety. Builders can have a bit of a bad reputation, but not all builders are trying to pull a fast one. If you don’t know what to do when you have a problem with your builder then let us help you so that you can get back to focusing on your new home. Here is some help in trying to get builders to fix things before things get out of control.
When you first meet your builder and explain your project they will give you a ballpark figure of what things are going to cost. You are happy with the price and then you decide to go ahead with your projects. Next thing you know the price has shot up by hundreds if not thousands of pounds. You’re not happy with the situation at all, but you have to go back to the original agreement, was everything put into writing. You need to understand the difference between an estimate and a quote. An estimate is just a guess, whereas a quote is a binding agreement. You need to be cautious in the beginning to make sure you get a quote and not an estimate.
Progress is too Slow or Poor Quality Work
This is a common complaint when dealing with builders and it can happen at any stage of your project. The first thing you need to do is to talk with your builder and see if you can’t resolve the problem before anyone starts legal action. Explain the problem and see if this can’t be resolved first, that being said if you’re builder is uncooperative you may need to see an adjudicator.
If you can’t make things work and you need to escalate things you will have to fill out a Notice of Adjudication that includes all the details of the problem and you need to send it to your builder. You builder will have 24 days to respond. The adjudicator meets with you and the builder and then they have 28 days to reach a conclusion on how best to rectify the situation.
Disagreeing with the Adjudicator
Neither of you is obligated to agree with the conclusions of the adjudicator nor are you obligated to follow their decisions. You are still free to take the matter to court. However you need to be aware that taking the matter to court may not work in your favor. Judges are inclined to uphold the decision of the adjudicator, costing you time and money.